Privacy Policy

 
 

Francisca Nunes, (“we”, “us” or “our”) the owner of franciscaunes.com, respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy informs you, the user of this website, of our policies regarding the collection, use, and disclosure of personal information data we receive when you use our service and the choices you have associated with that data.

We operate the website www.franciscanunes.com (“Site”) and this privacy policy applies to the site and all products and services offered. We may change or add to this privacy policy, so we encourage you to come back and read it periodically.

By using the site, you agree to the collection and use of information in accordance with this policy.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Data/Information we collect about you

When you access the Website, we will collect certain information about you during your visit.

The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, providing comments or other feedback, and providing information when ordering a product or service. We may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information may include but is not limited to, your email address; first name, address, State, Province, ZIP/Postal code, City.

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information Collected Automatically

We and our third-party, such as advertising and analytics providers, use cookies, web beacons, and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device.  Using these technologies helps us recognize you, customize your experience and make relevant marketing messages.
When you visit our site, we collect information that your browser sends ("Log Data"). This Log Data may include information such as your IP address, browser type and version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies and Pixels

Our website, similar to other commercial websites utilizes “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, as well as your IP address.

We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.​

Some content or applications, including advertisements, on the Website, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by email. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.

Email Policies

We are committed to keeping your e-mail address confidential and protected. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable law.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter, informational or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

How and why we use your information

We collect your information in order to record and support your participation in the activities you select. If you register to download a freebie, or other resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

When you opt to receive any free resources, participate in any free class, register for a webinar, or purchase any products sold on this Website, we will only enroll ​you to receive our free email newsletter if you affirmatively agree with this Privacy Policy. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to heartmakes@franciscanunes.com requesting to unsubscribe from future emails.

How do we use the information that you provide to us?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, process payments and/or refunds; improve our products; administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

Communicate with you. We may send you emails about new products and updates or other news about us or on topics relevant to products or services you purchased or that you opted in to receive.   We will also use your information to respond to your questions or comments, including support questions, blog post comments, services requests, and other inquiries. We may develop and display content and advertising tailored to your interests on our products and services on our site and on other sites; share new products or services with you; share other products and services that we feel would be of interest to you.

From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, third parties will receive your information.

From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Disclosure of your information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and us.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How we protect your information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. However, we adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our Site.

Payment Providers

We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors).  We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice.

We use PayPal and Stripe as payments processors. Check PayPal Privacy Policy and Stripe Privacy Policy

Affiliate Disclosure

This site uses affiliate programs, or affiliated collaborations, which means when you click on links to various sites that we recommend and make a purchase, this can result in a commission that is credited to this site. We only recommend sites, services, or materials that we used or tested on our art projects or that we think can bring benefit to the user.

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about our Privacy Policy, please contact us at heartmakes@franciscanunes.com

Updated on July 2021

 
 
 
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